Ross Stores

Ross Dress For Less: Your Guide to America’s Top Discount Retailer

Ross Dress For Less is a leading department store and discount retailer in the United States that provides customers with access to products ranging from clothes to home décor to shoes and more.

Primarily targeting young professionals and families, Ross Dress For Less purchases items from other stores and designers that are either minorly defective or in excess on the shelves and resells them for between $5 and $200, depending on the item and department. Unlike thrift stores, Ross Stores sells items that are new and made by other brands.

Ross stores
Source: theshoppesateastchase.com, nextdoor.com, Shoplito

As a company, Ross Dress For Less aims to bring customers a steady source of high-quality store brands at an affordable price, eliminating the frills usually found in other department stores. Given their values, it is no wonder they are so successful or have become the nation’s largest off-price retail chain !

Even despite some of the disorganized layouts in Ross Stores, it’s always a great day to shop at Ross Dress For Less. However, we recommend stopping for a quiet shopping trip during the week. In this article, we’ll explore this company and what it has to offer.

Exploring the Advantages and Disadvantages of Ross Dress For Less

Compared to other discount retailers and department stores, Ross Stores offers plenty of pros but also some disadvantages. Whether you search online or walk into one of their many storefronts, here are some of the advantages and disadvantages of shopping at Ross Dress for Less:

Pros:

✅ Low Prices
✅ Several Departments
✅ Numerous Locations

Cons:

❌ Disorganized Stores
❌ Lack of Online Store
❌ Average Product Quality

What Brands Are Sold by Ross Stores?

Like many other discount retailers and resellers, Ross Dress For Less sources their products from a range of notable brands. Some of the best brands you can find lining the shelves of Ross Stores include Nike and Adidas, as well as their accessories and shoes.

You can also find Guess, Tommy Hilfiger, Calvin Klein, Ralph Lauren, and other big-name brands that offer quality fabrics and trendy styles but at the expected Ross discount price, which is sometimes up to half the original value of the product.

Ross Stores does not have its own private labels or exclusive brands for men, women, and children. However, most of the Ross Dress for Less storefronts have notable brands and products available across multiple departments. Depending on the time of year, you might see different brands and styles, as they will purchase what did not sell from the previous season.

What Products and Assortment Can I Find at Ross Dress For Less?

Ross Dress For Less has a wide range of departments and products, spanning from home décor to accessories to beauty. Today, Ross Stores generally feature the following departments: children’s clothing, toys and games, men’s clothing, women’s clothing, home décor, beauty, and accessories.

The clothing that Ross Dress For Less sells also varies, depending on the department and the age of the customer. For women, there are dresses, pants, shorts, t-shirts, blouses, undergarments, and shoes. Men also have similar products to choose from, including pants, shorts, shirts, jackets, and shoes. Children have similar products to men and women but in their own smaller sizes.

Ross Stores features products made with several different materials, as they are dependent upon the designers they purchase from. That means you could find clothing made with cotton or polyester or even home décor made with wood or metal.

No matter what Ross Dress For Less store you walk into, you’ll find different products each time, all sourced from local designers and retailers who had excess or defective products. You can also find fast fashion pieces and gently used items, some of which are even slightly defective or have manufacturing errors.

Ross Products Found In-Store
Image: Ross Stores, Instagram (@RossDressForLess #YesForLess), Shoplito

Every Ross storefront features a wide range of styles and trends, so you’ll be able to find exactly what you need to suit your closet. It’s unclear when they stock their storefronts, but if you go during the week, you’ll be more likely to find products of average quality and some from authentic designers that no one else has seen yet, as most people shop over the weekend.

Pricing at Ross Dress For Less: Is It Really That Affordable?

Compared to other department stores, Ross Stores prices its items 20% to 60% lower. Their prices are lower because they purchase items that different brands do not sell, so they must sell them at a discount. Stores like Marshalls might sell similar products at a comparable price, but they might not carry the same brands. Unfortunately, Ross Stores does not offer price matching.

About Ross’s Comparison Pricing

When you shop at Ross Stores, you’ll benefit from comparison pricing. What this means is that when you go to the store, you’ll see the discounted price that the product is currently being sold for, as well as a comparison price to demonstrate how much of a discount you are receiving.

The comparison price is generalized for what the product would typically go for, but it should not be taken as the exact price it was once priced at. Ross Stores does this so that you know what bargain you’re getting by coming to their storefront.

What Sales, Clearances, and Special Offers Does Ross Dress For Less Offer?

At Ross Dress For Less, you’ll find numerous sales throughout the year around the holidays. Much like other retailers, Ross Stores has a clearance section that is often filled with items from the previous season that did not sell. You can expect these to be priced at a significant discount.

Additionally, there are also special offers for specific shoppers, including older citizens. If you are over the age of 55, you can get 10% off on Tuesdays. It’s well worth the trip for that discount, on top of the prices of many of their items!

About Ross Stores’ Brick-and-Mortar Stores

Ross Department Store has a specific look that makes it distinct from other retailers. When you enter a Ross Dress for Less store, the first thing you’ll notice is the blue and white color scheme and the barebones interiors, which is a deliberate decision. Each store has the same sort of design, but you’ll find the layouts across other Ross Stores to be different.

Each Ross clothing store differs in size, but you can expect them to be rather large! Each Ross Shop has its own music list, but you can expect to hear some pop music or the local radio.

Ross Dept Stores has security at the front to secure each location. When you go to Ross, shopping is usually a smooth trip, from the moment you park in their designated parking lots to the final moment you check out with your chosen items.

To get to a Ross Shop, you can find directions to the closest Ross on their website. Once you have directions to Ross, it’s time to shop!

What Payment Methods Can I Use at Ross Dress For Less?

When you shop at Ross Stores, you can pay a few different ways. You can use Apple Pay, but you cannot use PayPal unless you have a card for your account. Ross takes most major credit cards and cash, but you can also pay using your Ross Credit Card or a gift card. If you sign up for a Ross Credit Card, you can save 10% on your first purchase.

More about Ross Dress For Less’s Return Policy

Ross Stores has a distinct return policy, and you do not necessarily need a reason to return your items. The Ross Return Policy with a receipt entails that you will get a full refund on your merchandise as long as it has not been worn, used, or altered. It must be presented within 30 days of purchasing, or else you cannot get your refund.

Ross’s Return Policy for no receipt requires that you bring a valid picture ID, and there is a limit to how many times you can get a refund without a receipt. Just as with the other Ross Return Policy, you only have 30 days within the purchase date to get a refund.

Ross Stores return policy
Image: Shoplito, Freepik

If you come to Ross to return an item after this time, you can exchange the item or get store credit. If you come to Ross to return an item without a receipt, you can only be given store credit or an exchange of equal value.

If you have used any items or opened any software, it cannot be returned and refunded. However, you can return clothes, even if they are defective, as long as you have not further worsened their condition or used them. All items must have tags for the return and refund to be allowed.

About Ross Gift Cards

Ross Stores sells Ross gift cards, which can be purchased for yourself or for others. You can put between $10 and $150 on the card. Gift cards can be purchased in-store or online, and they are like credit cards.

You can even choose the design of the card, and it lasts until the funds have been depleted. Additionally, you can use the card for multiple purchases and check your Ross gift card balance at the register when you shop in a Ross Dress For Less storefront.

Do They Have a Ross Loyalty Program?

Unfortunately, Ross Stores does not have a Ross loyalty program. There are no special offers for repeat customers.

Competitors and Similar Stores to Ross Dress For Less

There are several stores just like Ross Dress For Less that you might want to check out, too. The main competitors to Ross Stores include Marshalls, TJ Maxx, Home Goods, Burlington, Big Lots, and ASOS.

Marshalls, TJ Maxx, Burlington, and Big Lots have similar departments but different brands, as well as their own labels. They tend to target the same target audience, but compared to Ross Stores, they might be pricier and not have as many products to choose from.

On the other hand, ASOS is another competitor offering more advantages than Ross Dress for Less. ASOS has a broader range of products at a higher cost, but you can shop online. They have a slightly different target audience, but if you want somewhat more upscale products, ASOS might be the shop for you.

Ross Stores’ Official Website and Online Presence

Ross Dress For Less has a website, but it mainly includes company information and details about gift cards and credit cards and its commitment to ethics and sustainability. There are no product catalogs or details regarding special promotions and sales.

Their social media presence is quite vast, as they have the following profiles: Facebook, X (formerly Twitter), Instagram, Pinterest, YouTube, and LinkedIn. You can find Ross Stores and even some of its executives on these platforms sharing more about the company.

Ross Dress For Less on PInterest
Image: Ross Stores, Pinterest, Shoplito

Exploring Job Openings, Part-Time Jobs, Internships at Ross Stores

If you’re looking for a job at Ross, you can search on their company employment portal, Ross Careers. Here, you can find numerous positions, including stock associate, retail associate, assistant store manager, warehouse associate, and other jobs at the corporate level.

For those wanting to apply to Ross, there are often numerous jobs available, and several are posted nearly every day. Jobs in Ross Dress For Less span across dozens of states, so you can search for “Ross hiring near me” and then apply for Ross Dress For Less positions.

There are both part-time and full-time Ross jobs, and you can work for Ross while you’re in school. Like most places, Ross’s hiring age is usually fifteen and older. You can expect the salary to be hourly for retail but a set salary annually for corporate positions.

Working at Ross Stores in various jobs is a positive experience for most people, but it will depend on the location. To work for Ross, you should have excellent customer service skills, a positive attitude, and be flexible. The job can be fast-paced, but it can be an enjoyable team experience.

To apply for a job at Ross, fill out an application for Ross Stores online or visit a local storefront near you to inquire about open positions.

Facts, Figures, and Interesting Information About Ross Dress For Less

Ross Stores has existed since 1950, when Morris Ross opened the first location in San Bruno, California. In 1982, investors purchased the six Ross Dress For Less stores, including Mervyn’s, an old department store. Then, they changed their format and became an off-price retail department store.

Today, Ross Stores, Inc. is owned by a group of investors. They operate dd’s DISCOUNTS and Ross Dress For Less. Their headquarters are still in California, and they have stores in 37 states and Puerto Rico.

Ross Dress For Less locations
Image: jobs.rossstores.com, Shoplito

Additionally, they have over 92,000 employees and a grand total of 1,400 stores. Ross Dress For Less stores continue to expand, and they remain one of the most prevalent discount retailers.

More About Ross Customer Services

Ross Dress For Less is known for its free customer service. You can ask for assistance with finding items, processing returns, or even questions about store policies. Ross Stores’ goal with customer services is to ensure that every customer is satisfied with their experience.

Reaching Ross customer service is the most accessible service in the store. However, you can contact a store via phone or reach out to corporate via email. Some people also use social media to get in touch with Ross customer service.

Ross customer service
Image: corp.rossstores.com

Each Ross customer service representative is trained about store policies, products, and effective communication so that they are ready to help and know the answers to customer inquiries. You’ll find that many Ross employees are knowledgeable and happy to help you with your questions and concerns.

To ensure every customer has a great experience, Ross customer service offers surveys on your receipt. They use this feedback to improve for the next time and work hard to address any customer complaints that may arise, offering refunds or discounts if need be.

How to Get in Touch with Ross Dress For Less

The best way to get in touch with Ross Stores is to fill out a form on their website. There are no listed phone or email addresses on their website, but you can send mail to their corporate office at 5130 Hacienda Drive, Dublin, CA 94568.

For customer service, it is best to visit the closest store or call the location directly. There is no listed PR contact, so use the form on their website to get in touch with them directly.

FAQs About Ross Dress For Less

Who owns Ross Stores?

Ross Stores is owned by Ross Stores, Inc., which also owns dd’s DISCOUNTS.

Is Ross a thrift store?

No, Ross is not a thrift store. They are a discount department store that resells excess products and slightly defective items.

How can I apply for a job at Ross?

To apply for a job at Ross, visit their website to find an available position and apply online.

Does Ross offer a credit card or loyalty program?

At this time, Ross only offers a credit card that you can sign up for and use to get 10% off your first purchase.

Is Ross the same as Ross Dress For Less?

Yes, Ross is the same as Ross Dress For Less or Ross Stores.

Is Ross an off-price retailer?

Yes, Ross is an off-price retailer that purchases excess products and sells them for an extreme discount.

Can I hold items or use layaway at Ross?

Ross Stores does not offer layaway, but you can hold your items for a short period of time – only a few hours.

How can I contact Ross Stores customer service?

To get in touch with Ross Stores customer service, the best way to resolve an issue is to visit them in stores. Alternatively, you can fill out a form on their website to contact them.

What Do You Think of Ross Dress For Less?

We hope that this article was informative and you learned a lot about Ross Stores. What other questions do you have? Do you find Ross Dress For Less to be one of your favorite stores? Comment below and let us know your thoughts!

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